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FAQ

  • Where do you ship to?
    We ship worldwide.
  • How long will my order take?
    Once your order has been processed, it takes approximatively 2 to 7 working days to be delivered depending on your location.
  • When will my order be dispatched?
    Orders placed before 12 pm (EST) on Monday to Friday will be processed the same day. Orders placed on weekends and/ or on holidays, will be processed the following business day.
  • When will I receive my order?
    Once your order has been dispatched it takes approximatively 2 to 7 working days to be delivered depending on your location. Once dispatched you will receive a tracking link by email to track the status of your order.
  • What are your shipping rates outside the USA?
    Based on your location shipping costs will be calculated at checkout once you fill-in your address. For BENELUX, France and Germany, orders from €100 are free.
  • What are your international shipping rates?
    Based on your location shipping costs will be calculated at checkout once you fill-in your address.
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